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Google Forms Logo Award Winner Product Badge
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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Kiran C.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Wider variety of features and easy to use.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms can be easily integrated with other google products which other products don't. And it is free.

What is your favorite aspect of this product?

This is a Google product with smooth functionalities. The analytics reports are really good.

What do you dislike most about this product?

Don't particulary dislike anything about it.

What recommendations would you give to someone considering this product?

I would recomment to use Google Forms for surverys and questionaires.

Pros

  • Helps Innovate
  • Reliable
  • Inspires Innovation
  • Respectful

Christa R.

  • Role: Operations
  • Industry: Recreation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Google forms are simple software and work well.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

The easy interface is the key feature of Google Forms. Regardless of what your background is, you’ll produce lovely forms with this tool. You’ll be able to master this tool inside a few of hours. Also, it offers a bunch of features fully free of cost. I know that there are another tools that supply additional flexibility in terms of layout and design. However those are too expensive and Google Forms is enough for many users out there. Also, it integrates nicely with other Google services corresponding to Drive, Sheets, etc so you can keep all of your collected information organized.

What is your favorite aspect of this product?

The forms are very easy to line up with many various question varieties to choose from to create your form. The info loads on to a Google Sheet that makes it easy to sort and review. Its very helpful tool and its security is also very good.

What do you dislike most about this product?

Natively inside of Google Forms, there’s no way to email a copy of the customer’s responses to a team member. However, there is a simple plugin to use to form this happen. Also, since we are using this on a business Google workspace account, it defaults to be personal to our users. You’ve got to manually make the form public, that is annoying and has caused issues.

What recommendations would you give to someone considering this product?

Google form integrates well with Google Sheets and both are a part of the complete Google Suite, so made the foremost sense for us.

Pros

  • Performance Enhancing
  • Unique Features
  • Inspires Innovation
  • Saves Time

Afridi K.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Forms For All

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The user friendly experience is seen in the forms which is self driven do not need to contact or google for anything. Drag and drop is the best and a savior.

What is your favorite aspect of this product?

Drag and drop feature is the most required one i like about google form. and secondly the user experience and ease of access. all types of questions are listed not a single listing is left and it is upgrading with a great pace,

What do you dislike most about this product?

It doesnt have any security as it can be copy pasted from the sources but for me it is not the concern.

What recommendations would you give to someone considering this product?

Go for it. Best Product and great tool for your needs

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Effective Service

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