
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews

Heide R.
- Role: C-Level
- Industry: Communications
- Involvement: End User of Application
Submitted Apr 2022
Easy to use and collect answers!
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It’s pretty similar to other forms.
What is your favorite aspect of this product?
I love that it’s simple and straightforward, easy to implement and use.
What do you dislike most about this product?
I wish it was more customizable in terms of branding, and that it would be a little clearer on data collection when you make a change after initially sending it out to people!
What recommendations would you give to someone considering this product?
It’s pretty great and straightforward!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Alejandro P.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Apr 2022
Easy to use great functions
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The cost of license, is shipper compared with office 365.
What is your favorite aspect of this product?
The price of license is ones of the best benefits, specially if you don't need advanced capabilities
What do you dislike most about this product?
It don't have an integration with Microsoft office
What recommendations would you give to someone considering this product?
Consider Google Forms if you don't need to integrate with your Microsoft environment.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy

Anamaría A.
- Role: Industry Specific Role
- Industry: Entertainment
- Involvement: End User of Application
Submitted Apr 2022
Awesome tool!
Likeliness to Recommend
What differentiates Google Forms from other similar products?
I haven't used any other similar products since Google forms allow me to do everything that I need: polls, registrations, and database in a simple and trustable way.
What is your favorite aspect of this product?
How easy is to do EVERYTHING!
What do you dislike most about this product?
My only dislike is that sometimes people have to register twice the email if you aren't aware of one check box in the Google Form.
What recommendations would you give to someone considering this product?
Use it! is not only easy to but also, people trust it since is from the Google family and not some shady site.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity