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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

83

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Sachin V.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Precise polling features,highly reliable.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms provide a flexible and user friendly way to get opinion polls of groups or individuals in a professional way as compared to complex form administration techniques of other competitors.Microsoft forms are also superb and a great competitor to this software.

What is your favorite aspect of this product?

Budget friendly and have a variety of options for all kind of requirements regardings polls.It has a good and effective dashboard for viewing the polls when compared to its competitors.

What do you dislike most about this product?

We couldn't find a fault with this product,a complete 10/10 for any enterprises or businesses.

What recommendations would you give to someone considering this product?

Absolutely trustworthy to go with this product,features are extremely useful for individuals as well as enterprises,extremely useful to check the quality opinions of any kind of equipments,softwares in a professional way.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Efficient Service

Mohamed J.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great user friendly form solution !

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Easy user experience and very to implement!

What is your favorite aspect of this product?

The user experience and the user interface are very accessible.

What do you dislike most about this product?

Customization from graphical point of view is not very good looking.

What recommendations would you give to someone considering this product?

Google forms is very secured and easy to implement , so you can do your studies in no time.

Pros

  • Generous Negotitation
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tanner W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use and quick to deploy!

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

In true Google form, it's very easy to get started and send your first survey.

What is your favorite aspect of this product?

Love the native integration with Google Sheets

What do you dislike most about this product?

Could be more robust like Qualtrics

What recommendations would you give to someone considering this product?

Unless you're doing anything crazy, Google Forms should hit 95% of your survey needs

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Caring

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