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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Tanner W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use and quick to deploy!

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

In true Google form, it's very easy to get started and send your first survey.

What is your favorite aspect of this product?

Love the native integration with Google Sheets

What do you dislike most about this product?

Could be more robust like Qualtrics

What recommendations would you give to someone considering this product?

Unless you're doing anything crazy, Google Forms should hit 95% of your survey needs

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Caring

Camilo D.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Google Forms Best Software to Create Perfect Forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

We can ask the survey questions right away with its customizable options that keep you very organized, the results are already excellent. We are notified when someone responds to forms. Google Forms software is amazing at collecting data simply and easily, we use it internally as part of our CRM to collect accurate information and data from projects and leads. We can easily access the data in real time, users don't have to go through the stress of downloading an app or anything like that, we save on developer payments and other apps.

What is your favorite aspect of this product?

What excites me most about Google Forms software is its incredibly powerful tool to collect data from team members, potential customers in a very organized and effective way. Amazing features in Google forms software and drag and drop form creation is very efficient, we don't need any coding, great simple interface that can be improved to make everything more complete, we can create many different forms. It is very intuitive on notebooks, tablets and cell phones and very light, we can integrate with other Google services, such as google drive, google spreadsheets, among others.

What do you dislike most about this product?

No software is flawless that cannot be updated over time, but the Google Forms software is almost flawless with all features and tools and in its integration with other Google services. For better user experience in Google Forms software, it can develop new functions and integration with other software options.

What recommendations would you give to someone considering this product?

Google Software Forms gathers detailed and necessary information to collect accurate and up-to-date data Many small and medium businesses in the industry use Google form software, to get valuable information it is robust and effective software that is important for every business. Since the forms are smart and easy to edit, we can fix everything quickly and collect accurate data. We can preview the forms before sending them this is very interesting, we have the option to send them by email, and we can post the links on social networks among the many amazing options, excellent interaction with the Google Forms software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

ARCHITA C.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Fill Surveys With Ease

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is a great way to collect all the required data, do surveys, do data analysis in an easy format

What is your favorite aspect of this product?

So I have to interact with a lot of analysts daily in order to get project development introduction. I have set a proper format through which I get answer to every question and it notifies me on mail when someone fills a form. This has made my job very easy.

What recommendations would you give to someone considering this product?

This is a great way to understand customer behavior through surveys.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service

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