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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Jerica G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Simple, easy, clean form building

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms makes it simple to design and distribute a form tailored to your needs. Using Google Forms to collect and organize responses from a big number of people in real time is a huge time-saver. Because of how quick and simple it is to use, the program is a pleasure to engage with. Google Forms are intuitive and simple to use, regardless of your level of technical expertise.

What is your favorite aspect of this product?

Create a form tailored to your needs with minimal effort and get it live in no time at all, all thanks to the seamless connectivity between your Google account and the forms. The ability to ask a series of questions and receive a structured response stream in real time.

What do you dislike most about this product?

It's not easy to find all of the functional tools you need. To accommodate the needs of various industries, it will require greater room for content production.

What recommendations would you give to someone considering this product?

Overrall, I prefer Google Forms. It's fantastic when written properly and used to solicit useful responses from other form fillers. I would highly recommend this program to anyone looking to get an edge.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Sally N.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Powerful tool to gather and mine data for insights

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The Forms editor is straightforward. My forms fills the center of the screen with space for a title and description followed by form fields. Each field includes a button to duplicate the field, for a simple way to add similar questions to my form

What is your favorite aspect of this product?

Google Forms offers several settings options. The floating toolbar on the right lets me add more form fields. The default field for new questions in a Google Form, the multiple choice option lets me list options and have users select one

What do you dislike most about this product?

I can switch question types at any time though my field settings and questions will reset if I switch from multiple choice, checkbox, or menu to any of the other question types

What recommendations would you give to someone considering this product?

Google Forms has the essential tools you need to make a simple poll or a dynamic survey with customized questions for different response types

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Susang R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Fantastic product for collect customer data

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google forms are very much easy to integrate with other 3rd party software that we use internally. Also, it is very easy to share google form's URL with others in order to conduct e-surveys

What is your favorite aspect of this product?

Creating questions on Google Forms is very interesting. We can easily cover a wide variety of topics and at the same time it is easy to create different question patterns

What do you dislike most about this product?

I do not have any dislike with Google forms

What recommendations would you give to someone considering this product?

One of the best investments any business can make

Pros

  • Reliable
  • Inspires Innovation
  • Saves Time
  • Respectful

Most Popular Google Forms Comparisons

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