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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Nichelle A.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Easiest way to conduct a survey!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

This is simple and built to do one thing - create surveys. It's simple in design but robust in features.

What is your favorite aspect of this product?

I can easily create a survey for literally anything.

What do you dislike most about this product?

I don't like the limitations on API connections.

What recommendations would you give to someone considering this product?

Make an educated decision, but know that Google is King for a reason.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Baisen W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Good product and free and powerful

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It is free and all kinds of templates and user interface is more friendly

What is your favorite aspect of this product?

You can send it to any one and when we do the summary of the survey, it is more convenience

What do you dislike most about this product?

Not sure about the security part. Not sure if the user privacy is security enough

What recommendations would you give to someone considering this product?

If you want to use a free app, then google form is the best choice for you. If you use some advanced functions, you need to be trained for it

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Engin K.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Professional way to collect data.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Easy to find and learn how to use basics.

What is your favorite aspect of this product?

You can get a data with lots of different details and options that you can arrange to get the best result for your need.

What do you dislike most about this product?

You can't change your form's details or features after you created and shared with your coworkers.

What recommendations would you give to someone considering this product?

Check every details and features before create a form.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Most Popular Google Forms Comparisons

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