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Google Forms Logo Award Winner Product Badge
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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Arvind Kr. Rai ..

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Great product for collecting data

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google forms are different from other products present in the market as it is integrated with all the google services such as excel and calender.

What is your favorite aspect of this product?

The best part of this product is its user interface and ease of customization.

What do you dislike most about this product?

Almost every thing is good in google forms so nothing to dislike as of now

What recommendations would you give to someone considering this product?

One should surely go for this application

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Efficient Service

Esther M.

  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Not the best survey option. But it's free.

Likeliness to Recommend

6 /10

What differentiates Google Forms from other similar products?

I would say Google Forms have a huge market share because of it name brand. It is not the most versatile option out there.

What is your favorite aspect of this product?

It is easy to use. Gets the basic job of surveying done.

What do you dislike most about this product?

Not the best option for more complex survey needs such as customer's satisfaction metrics, UX, or complex data collection.

What recommendations would you give to someone considering this product?

If you are in college or just want to gather quick info, Google forms is for you. If you need a survey solution to gather data, I wouldn't recommend.

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Efficient Service

Cons

  • Slower Product Innovation
  • Commodity Features
  • Less Productive

Vishwjeet N.

  • Role: C-Level
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons

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