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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

83

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Lucio A.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

exclusively brilliant service

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms has an impeccable track record, I have been using its services for a long time and the truth is that they do not disappoint, I will even use it for a long time, the idea is that it stays that way for a long time, since it is of great help, not like the others platforms that everything is bad and they only take money from us

What is your favorite aspect of this product?

I know that it is at the forefront of the pages or services that offer surveys or simply a form that is easy for the respondent, that is why it is best to use google forms, it offers many templates and you can fully guide yourself if you do not know so much about this

What do you dislike most about this product?

I don't like in google forms that some things are limited, obviously it is a service that is for simple things like creating a form to survey certain people, and since everything has its problems and its virtues, the only bad thing is that in my point of view

What recommendations would you give to someone considering this product?

I recommend google forms to make simple surveys that are easy to fill out, either simple selection or boxes that are filled with the answers, it is also very light and easy to send through a social network or mail. I am really happy with your services

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Aman K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Wonderful product!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

One of the best thing is that Google Forms are free to use and it is super easy to use.

What is your favorite aspect of this product?

1.) Free to utilise It is accessible to everyone with a Google account. 2.) It's quite simple to use. 3.) Features like uploading the documents is really great. 4.) There are multiple ways to dirtibite the forms. 5.) It is compatible with more Google products, such as Google Sheets.

What do you dislike most about this product?

1.) Lack of integration with the third party tools. 2.) Not a versatile product.

What recommendations would you give to someone considering this product?

If someone doesn't press the submit button after filling out all the questions, the answers should still be saved or loaded.

Pros

  • Reliable
  • Enables Productivity
  • Inspires Innovation
  • Saves Time

Mudit P.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Good product but need better customization feature

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Its drag and drop feature and google security

What is your favorite aspect of this product?

Security is my favourite

What do you dislike most about this product?

Its necessary to have internet

What recommendations would you give to someone considering this product?

Its a good to go product but keep on trying

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

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