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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

83

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Avesh K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Perfect Free Forms

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

it has some good features like it is able to calculate the score of every student automatically.

What is your favorite aspect of this product?

it has simple and easy user interface. I like it most because it helps me a lot to capture outcomes and to provide survey to all my users in few minutes. it able to add long answer question as well as multiple choice questions in our survey forms.

What do you dislike most about this product?

it also has some cons like it does not have any feature to increase or decrease the size of our fonts. I wish that the look into it and also it has limited customization option are available.

What recommendations would you give to someone considering this product?

overall our experience is good with google forms and I am almost satisfy with it so I recommended it to all my colleagues to use it.

Pros

  • Performance Enhancing
  • Unique Features
  • Effective Service
  • Saves Time

Patricio G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

the best service

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I've always thought how wonderful Google Forms is and how it differs from similar companies in that its interface is more intuitive, that the forms are easy to customize and configure, that there are a variety of question type options to choose from, and that it offers tools to share and analyze the results of the questionnaires after collecting them. Google Forms are free, which makes them even more attractive to those who don't have a budget for a paid survey service

What is your favorite aspect of this product?

What excites me the most about google forms is its awesome way of creating a form where you can choose from a variety of options to create a variety of questions, as well as the ability to customize your form with attractive themes. the ease of sharing the form with other users is also a great feature for those who want to collect information from multiple people. The responses received can be easily organized into a table or graph for better visualization, there is an analytics feature that allows you to analyze the collected data to identify trends and patterns.

What do you dislike most about this product?

Incredibly, even though it is one of the platforms that I use the most, Google forms has its small negative sides and that is that sometimes the designs and the customization of the forms are not very good, if you do not have a Google email account, you will not be able to send the forms. forms to your contacts, something that can be inconvenient for some people and the forms created with Google are not very intuitive for users, since the designs are very basic and there is not much option to customize it, the results of the forms are stored into a Google file that must be downloaded and then converted to a more suitable format

What recommendations would you give to someone considering this product?

I still use Google Forms today and recommend it as a great tool for data collection. With Google Forms you can easily create surveys and forms, share them with other users, collect responses online, and analyze the results. It's free, easy to use, secure, and offers a variety of options to customize your surveys to meet your needs. It is also compatible with all devices, making it easy to collect data anywhere, and offers a variety of tools such as charts, layouts, and templates, so you can present your results clearly and intuitively

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Shivaling P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

great functiionalities and usability! totally like

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

its integration with a variety of gsuite tools and making it work seamlessly across business softwares available.

What is your favorite aspect of this product?

my favourite aspect is its clear font structure and better readability

What do you dislike most about this product?

i dislike its ui elements which need to be made changes into it.

What recommendations would you give to someone considering this product?

i recommend this product for better business processes

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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