Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Forms won the following awards in the Online Forms category

Filter By

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Alhassan S.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Excellent choice for Data collection

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It allows integration with other Google products, making it a unique and an excellent choice to it is competitors.

What is your favorite aspect of this product?

I can easily send forms using different options to users and collect their information seamlessly.

What do you dislike most about this product?

Not allowing me to customize the form as I like, hence the product has limited customization options.

What recommendations would you give to someone considering this product?

Consider the kind of information you need to collect and see if google form fits your needs.

Pros

  • Helps Innovate
  • Caring
  • Fair
  • Friendly Negotiation

Nicholas B.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Good for gathering information and feedback.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It allows me to quickly create and distribute forms with a variety of question types like, multiple choice, short answer, and rating scales. I can also distribute forms through a link or embed them in a website, and responses can be collected and analyzed in real-time.

What is your favorite aspect of this product?

I use Google Forms to gather and analyze data related to our construction projects. I use it to create and distribute surveys, quizzes, and other forms to gather information and feedback from employees, customers, and other stakeholders.

What do you dislike most about this product?

I feel that it is not robust as some other survey and form-building tools. However, it is a great product.

What recommendations would you give to someone considering this product?

They should give it a try. It is a free tool which is an advantage for any company as it allows us to gather data without incurring additional costs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ramiro L.

  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

It is the best option to receive live comments

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

To collect user input, we employ Google Forms. Its user interface is intuitive and easy to grasp. People have faith in Google Forms since they are so widely used.

What is your favorite aspect of this product?

To make and distribute student quizzes, I utilize Google Forms. Google Forms has also been used to draft and sign legal papers by yours truly. I use the software to administer quizzes to my distance education students. This information will help me evaluate my pupils' knowledge of the topic being tested.

What do you dislike most about this product?

It's unfortunate that there's not much room for personalization. In most cases, smaller businesses benefit the most. Definitely not something I'd suggest for a big company. Neither your own domain name nor custom branding can be included.

What recommendations would you give to someone considering this product?

When doing online courses, Google Forms proves to be a valuable resource. The program enables in-the-moment testing, and it also blocks pupils from switching tabs mid-test.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Most Popular Google Forms Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171