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Google Forms Logo Award Winner Product Badge
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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Samantha H.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Incredibly Easy to Use!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms are the best option because it has all of the features and information you need while also being simplistic in its function. I really appreciate the user-friendliness and design of the whole platform. Makes sending our surveys so easy!

What is your favorite aspect of this product?

My favorite aspect is the ability to look at everyone's results from the survey all in one place on the platform. I also really like that you can shorten the survey URL when sending it out to get responses!

What do you dislike most about this product?

I have found that the customization and design of this platform can be very limiting. I've been able to still use it effectively, but it would be nice to have the option of making more personalized changes.

What recommendations would you give to someone considering this product?

I would recommend using it often! I've found that getting the whole team's feedback, even with small decisions can make such a difference!

Pros

  • Enables Productivity
  • Trustworthy
  • Fair
  • Helps Innovate

Kathy J.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Google Forms Is Affordable to Use

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Creating eForms using Google Forms is an easy task, making it a better tool than other similar products. Google Forms has incredible features that are easy to understand.

What is your favorite aspect of this product?

I like the ease of use of Google Forms when it comes to creating eForms. Google Forms is affordable to use when it comes creating eForms and online surveys.

What do you dislike most about this product?

Google Forms is affordable to use and flawless. I do not experience challenges when using Google Forms.

What recommendations would you give to someone considering this product?

I highly recommend Google Forms. Google Forms is so easy to use and affordable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Avesh K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Perfect Free Forms

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

it has some good features like it is able to calculate the score of every student automatically.

What is your favorite aspect of this product?

it has simple and easy user interface. I like it most because it helps me a lot to capture outcomes and to provide survey to all my users in few minutes. it able to add long answer question as well as multiple choice questions in our survey forms.

What do you dislike most about this product?

it also has some cons like it does not have any feature to increase or decrease the size of our fonts. I wish that the look into it and also it has limited customization option are available.

What recommendations would you give to someone considering this product?

overall our experience is good with google forms and I am almost satisfy with it so I recommended it to all my colleagues to use it.

Pros

  • Performance Enhancing
  • Unique Features
  • Effective Service
  • Saves Time

Most Popular Google Forms Comparisons

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