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Google Forms Logo Award Winner Product Badge
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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Robert J.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Most effective way to collect and analyze data.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The wide range of customization options available. You can choose from a variety of pre-designed themes, fonts, and colors, or you can create your own custom styles to match your brand. Plus, you can add images, videos, and even custom logic to your forms to create truly dynamic experiences for your users.

What is your favorite aspect of this product?

The platform is incredibly intuitive, making it simple for anyone to create and share surveys, quizzes, and other types of forms.

What do you dislike most about this product?

One issue that I have encountered is that some of the more advanced features, like branching logic and data validation, can be a bit tricky to set up correctly.

What recommendations would you give to someone considering this product?

It is a fantastic product that is ideal for businesses of all sizes, as well as individuals who need a simple, effective way to collect and analyze data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Saadat C.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy to use, but a bit pricey

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Simple to use

What is your favorite aspect of this product?

Nothing specific

What do you dislike most about this product?

Nothing specific

What recommendations would you give to someone considering this product?

Nothing at the moment

Pros

  • Helps Innovate
  • Appreciates Incumbent Status
  • Security Protects
  • Continually Improving Product

Maria Jose U.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Excellent service

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I mainly distinguish google forms from other similar services in that it has a variety of presentation options, from pre-built templates to customization tools to make your form look the way you want it to. Google Forms has the useful function of collecting responses and processing the data to make better business decisions. It also offers the possibility of linking the forms with Google Sheets for better organization, storage and analysis of data. And Google Forms is free to use

What is your favorite aspect of this product?

I really like google forms as it allows me to customize the forms according to my needs and gives me the ability to collect information quickly and easily. It is a very intuitive and easy to use tool. The results of the forms can be viewed in an organized way and can be exported to different formats for further editing. And it is usually free or low cost. Regarding the weak points, I would say that there are limitations when it comes to design, as there is only a limited variety of themes to choose from. There are also limitations on the types of questions that can be asked

What do you dislike most about this product?

The things I don't like about google forms is that there are always limitations on the design of the form. That is, there are not many options to customize the design of the form, as well as the number of questions and answers that can be included in the form. There is also a limit to the number of responses that can be received on a form. there are limitations on the number of questions and answers that can be included in the form. And there's no easy way to share form results with other users

What recommendations would you give to someone considering this product?

I highly recommend it to many of my friends and users who read about google forms, because it has a number of essential tools for creating professional forms, as well as tools for analyzing the data collected from the forms. Google forms is also very easy to use, making it ideal for people who don't have a lot of experience using computer tools. And it is completely free which makes its use more attractive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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