
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews

Faiz S.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Mar 2023
Simple Way to Create and Analyze the Survey
Likeliness to Recommend
What differentiates Google Forms from other similar products?
- has a lot of survey option such as checkboxes, linear scale, multiple choice grid and file upload - easy to create and drag and drop experience - can create custom confirmation message upon submitting the survey
What is your favorite aspect of this product?
- Simple and great question option - can create a section based on answer to skip unnecessary questions - security, because we can limit to our internal organization only
What do you dislike most about this product?
- can not be embedded perfectly to our website when survey contains upload file option
What recommendations would you give to someone considering this product?
Google Forms is a simple way to create survey, polling, quiz, and can analyze the result in the Google Sheets. The user with the basic knowledge of can easily get started with Google Forms
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Alfredo O.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2023
Great product for evaluating client satisfaction.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Syncs with my Gmail account,
What is your favorite aspect of this product?
Ease of use from my clientes that also uses Gmail.
What do you dislike most about this product?
Nothing, great product.
What recommendations would you give to someone considering this product?
Get better templates online.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity

Harjeet K.
- Role: Consultant
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2023
Best web-based survey and questionnaire tool
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms is better than similar products as one can set up conditional questions that only appear based on the previous answers provided by respondents. Also, Google Forms allows multiple users to collaborate on a single form, making it easy to work together.
What is your favorite aspect of this product?
The best part about Google Form is that one can easily set up rules to validate responses to ensure that they meet certain criteria. Also, Responses from Google Forms can be automatically added to a Google Sheet for easy analysis.
What do you dislike most about this product?
Nothing to dislike about the product.
What recommendations would you give to someone considering this product?
Go for Google Forms! Google Forms is the best web-based survey and questionnaire tool offered by Google. It allows users to create and share custom forms and surveys to collect data
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Effective Service