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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Alejandro G.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

An excellent google survey platform

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

What makes Google Forms different is its ease of use and the ability to collaborate with other users in real time.

What is your favorite aspect of this product?

I like that you can view your survey results in real time and download them in several different formats. What I don't like is that there is no option to schedule polls to be released at a specific time.

What do you dislike most about this product?

In my personal opinion, we can say that this tool does not have any flaws, so we are very happy with this tool.

What recommendations would you give to someone considering this product?

In general, I would recommend Google Forms because it is an easy to use and customizable tool that allows you to create online forms and surveys in a matter of minutes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Kevin O.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Simple test taking tool, gets the job done well.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google forms is simple and anyone can use it for tests, therefore I feel like it is different than other more complex software

What is your favorite aspect of this product?

The simplicity of the tests and the ability to have direct feedback on multiple choice scores

What do you dislike most about this product?

The simplicity is good as said before but we need more modernization and design to make it pop

What recommendations would you give to someone considering this product?

I would recommend using it, oftentimes people who use this product are in school and have to but it works well and I'm sure it's good for whatever the price tag is.

Pros

  • Performance Enhancing
  • Respectful
  • Altruistic
  • Helps Innovate

Cons

  • Less Transparent
  • Wastes Time
  • Vendor Friendly Policies

Afridi K.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Mind-blowing tool for creating reforms.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It's very easy to use, handy and insightful. Best in class support and rich user experience. Which differentiate from others

What is your favorite aspect of this product?

All types of options available as check boxes, short & long answers, calenders, etc

What do you dislike most about this product?

Nothing as such I encountered, enjoy using it for now.

What recommendations would you give to someone considering this product?

Not a single thought, get it and use it.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Client Friendly Policies

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