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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

83

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Sanya S.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

Google forms - Easy To Use

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Compared to other products, google forms are easy to use even new user can use it easily. Google forms allows to collaborate with others on creation , editing of forms. Also, it easily integrates with google workspace apps.

What is your favorite aspect of this product?

My favourite aspect of this product is, it is easy to use as new user can use this easily. Also, it takes good care of security to protect data from hackers. Also, it collects productive feedback for providing information.

What do you dislike most about this product?

Google forms is less interactive, user-interface is not so good and it feels too boring to fill. Also the colour combinations are not good.

What recommendations would you give to someone considering this product?

Overall, google forms is easy to use, provides collaborations, provides security, it is free to use for new users. But with this, the person who is using consistently, they feel less interactive and boring to fill. So, definitely one should try it.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Cons

  • Under Delivered

Jaya K.

  • Role: Information Technology
  • Industry: Agriculture
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Fabulous product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Quality . Efficiency

What is your favorite aspect of this product?

Ease of use and share

What do you dislike most about this product?

No reusable group feature

What recommendations would you give to someone considering this product?

Excellent product

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Clair K.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2023

Love making forms with this!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

I like that it is a Google product and works well

What is your favorite aspect of this product?

I like the different fields that it offers (button, drop-down, text box, etc.)

What do you dislike most about this product?

There isn't much to dislike about this product.

What recommendations would you give to someone considering this product?

It's a great product, love the way you can easily read the data after everyone has filled out the created forms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Caring

Most Popular Google Forms Comparisons

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