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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

AMB. Chidiebere Moses O.

  • Role: C-Level
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Best for Collecting Real Data

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Form is user friendly, easy to set up, pre-defined questions and easy to track performance. You can collect real data with this form. I did it personally on many occasions.

What is your favorite aspect of this product?

I used it more to collect data from clients, the basic data that can help us to write their profiles. Also helped our HR in collecting relevant data from students who we are interviewing for internship

What do you dislike most about this product?

Well, the pre-defined questions are quite limited, and very small room for customization especially if you are not a techie.

What recommendations would you give to someone considering this product?

Take your time and go over it again and again until you get it. Once you learn how to use it, it kind of becomes addictive.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Shubham K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Fill your forms with ease! with Google forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The main differentiator is its simple ease of use and fill up structure it has.

What is your favorite aspect of this product?

My favourite aspect is that it has built in integration with google workspace and also comes with customer support.

What do you dislike most about this product?

what i dislike is it should include many more templates from customising the forms.

What recommendations would you give to someone considering this product?

I would recommend this for organisations already using google workspace.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Robert P.

  • Role: Finance
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Great tool for surveys!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I think it's very convenient that it sits in the same warehouse as Gsheets and other Google applications.

What is your favorite aspect of this product?

I think the timestamps and the options for graphics once responses are recorded is a very nice part of the application!

What do you dislike most about this product?

I think that the fact that the responses are recorded only in Gsheets is kind of a limitation. I think having a way to export it in other formats would be helpful!

What recommendations would you give to someone considering this product?

If you want to do an easy survey that everyone understands, use Google Forms!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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