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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Jaya K.

  • Role: Information Technology
  • Industry: Agriculture
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Fabulous product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Quality . Efficiency

What is your favorite aspect of this product?

Ease of use and share

What do you dislike most about this product?

No reusable group feature

What recommendations would you give to someone considering this product?

Excellent product

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Clair K.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2023

Love making forms with this!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

I like that it is a Google product and works well

What is your favorite aspect of this product?

I like the different fields that it offers (button, drop-down, text box, etc.)

What do you dislike most about this product?

There isn't much to dislike about this product.

What recommendations would you give to someone considering this product?

It's a great product, love the way you can easily read the data after everyone has filled out the created forms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Caring

Camila S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Good service

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

This platform differs from other similar companies due to its ease of use and its integration with other Google tools. offers a large number of templates and customization options to create custom forms, and has more stability than any other similar service, since they are not compared to a company as successful as google

What is your favorite aspect of this product?

What I like best about Google Forms is its ability to efficiently collect and analyze data. The platform allows you to create online surveys and quizzes that can be easily shared with a large number of people. the results can be viewed in real time and exported to other formats for further analysis

What do you dislike most about this product?

What I like least about Google Forms, I think the platform could improve in terms of customizing the forms. Although there are a large number of templates available, sometimes it's hard to find one that fits exactly what I need

What recommendations would you give to someone considering this product?

I recommend Google Forms because it is a very useful tool for any person or company that needs to efficiently collect information or feedback. Its integration with other Google tools, such as Drive and Sheets, makes it very easy to share and analyze the results. It is a free platform accessible to anyone with a Google account. Google Forms is a great option for creating online surveys and quizzes quickly and efficiently

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

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