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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Kamran M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

Great tool for quick survey

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms are easier way to create quick survey and get feedback from your customers easily. It's a best option in market which helps in creating simple survey forms.

What is your favorite aspect of this product?

I like the features of Google Forms which are very customizable. They provide widgets to insert in the form according to your need.

What do you dislike most about this product?

It has very little customization option. May be need to launch a mobile app also for those who like to use mobile for all the work

What recommendations would you give to someone considering this product?

Google Forms is simple yet very useful tool for creating forms and collecting feedback from your customers. It's one the best tool in market and very versatile

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amit C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Easy to create online forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Its free to use google forms, It helps to get form data into google sheets and its easy to organize. We can also integrate google workspace 3rd party apps to automate the process.

What is your favorite aspect of this product?

Free to use, and pre build template available

What do you dislike most about this product?

it dosent have drag and drop options to create form rather than add option

What recommendations would you give to someone considering this product?

Please consider google form if you want to do a survey , gather any kind of data from users as its easy to manage and use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Whitney R.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Easy to use and implement

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It's free with Google email, and also very cost efficient in the business plan.

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Lack of formatting in customzation, and also that it's less easy to use for non Google email holders.

What recommendations would you give to someone considering this product?

I would recommend them to use it for surveys, polls, and integrations in email campaigns.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Most Popular Google Forms Comparisons

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