
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Taylor J.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2023
Super cheap, and great survey system.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The survey system, although sometimes hard to get the hang of, once out do, it is great and not many other products have this.
What is your favorite aspect of this product?
The survey system is great. It allows for efficient test taking in classrooms or surveying many student opinions all in one spot.
What do you dislike most about this product?
Sometimes it is hard to set up some surveys.
What recommendations would you give to someone considering this product?
100% recommend this product for its many functions and survey system that allows you to reach may people in one place.
Pros
- Continually Improving Product
- Enables Productivity
- Helps Innovate
- Reliable
Cons
- Less Caring
- Wastes Time
- Less Fair

Joel G.
- Role: Sales Marketing
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jul 2023
Useful tool, simple to us
Likeliness to Recommend
What differentiates Google Forms from other similar products?
More customisable than other options
What is your favorite aspect of this product?
Really easy to use and works well alongside other microsoft products
What do you dislike most about this product?
Lack of flowchart type question options - if yes go to for example
What recommendations would you give to someone considering this product?
It's the best for the price on the market, go for it
Pros
- Helps Innovate
- Unique Features
- Effective Service
- Caring

Andrea I.
- Role: Sales Marketing
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Jul 2023
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing