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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Rick M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Building forms made easy!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Probably the ease to set up a form and design the template and questions.

What is your favorite aspect of this product?

The efficiency and reliability.

What do you dislike most about this product?

No dislikes with Google forms.

What recommendations would you give to someone considering this product?

Has to be the most easiest way to set up a survey.

Pros

  • Performance Enhancing
  • Unique Features
  • Caring
  • Saves Time

Ankur Y.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

eSurevy : super product for that

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It provides us great features including we can send it to multiple person at a same time, it allows us to edit it ant any time, add multiple types of questions, restrict users what to answers or not, make mandatory some questions or all. Provides all features what we need

What is your favorite aspect of this product?

I use it for my research work to get data and their choices from users on the basis of that I start my research. I use it to collect data sets sometimes as well

What do you dislike most about this product?

Nothing to dislike about but if they can add more visualisation method would be great

What recommendations would you give to someone considering this product?

One should use it to get details from others and can use it to create data set as well

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Fair

Racquel S.

  • Role: C-Level
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Easy to use, easy to integrate with other products

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Its Google so it can easily integrate with other Google products. Also it works well with Microsoft products and then they can all be converted into PDFs.

What is your favorite aspect of this product?

The fact that it works well with Microsoft products. So the eForms are created and then can be used in presentations and even as marketing materials.

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

The only way you'll know if its right for you is to try it. I'm sure once you try it, you'll wonder why haven't you been using this before

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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