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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Vendor Management and Renewal
Validated Review
Anonymous Reviewer

Submitted Jan 2024

Easy to use and infinitely useful.

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2024

Simple to use

Likeliness to Recommend

10 /10

Pros

  • Efficient Service
  • Effective Service
  • Reliable
  • Performance Enhancing

Sanket B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Google Forms- Advanced Insights & UserPerspectives

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms incorporates advanced functionalities like branching logic, empowering users to craft surveys that dynamically adapt based on respondents' previous responses. This feature introduces a level of sophistication to the form creation process, enhancing customisation and tailoring the survey experience to individual participant inputs.

What is your favorite aspect of this product?

My favourite aspect of Google Forms is its unparalleled flexibility in question design. The platform empowers users to craft surveys with a diverse range of question types, including multiple-choice, short answer, and various other formats. This versatility not only allows for precise customisation but also enhances the overall engagement and quality of responses.

What do you dislike most about this product?

Google Forms is open to anyone via a shared link, there exists a potential vulnerability to the reception of unsolicited or irrelevant responses when the form link is widely disseminated or made publicly accessible.

What recommendations would you give to someone considering this product?

Take a look at the extra features available to see if there's anything that fits what you're looking for. These add-ons can improve how you create and manage surveys, making your experience with Google Forms more effective and personalised.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Most Popular Google Forms Comparisons

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