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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Alden R.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Good for surveys and market research

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms has a simple and intuitive UI. It is easy to create forms and circulate it with users. It can also be modified and edited in real time.

What is your favorite aspect of this product?

The ease of use and the option to customise each response is a huge advantage and could be called the USP of this product. It is also secure and does not raise red flags of potential trust issues with data confidentiality.

What do you dislike most about this product?

There are a few limitations such as the inability to add themes and change the appearance of the form to make it bespoke. It is not as dynamic as a few other competitors in the market.

What recommendations would you give to someone considering this product?

Google forms is a decent option and gets the job done. It can be used to conduct a poll, market research or for a survey. It is reliable and the data is protected.

Pros

  • Continually Improving Product
  • Reliable
  • Saves Time
  • Fair

Prince C.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Powerful Form Building Tool

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

I think it's different because its free to use. Google Forms is available for free to anyone with a Google account, making it accessible to individuals, businesses, and organizations of all sizes without any subscription fees or costs.

What is your favorite aspect of this product?

My favorite aspect of google forms is that its ease of use and versatility. I appreciate how simple and intuitive it is to create surveys, quizzes, and forms with Google Forms,

What do you dislike most about this product?

Limitations in customization options, particularly for more complex form designs.

What recommendations would you give to someone considering this product?

Google Forms is a versatile and user-friendly tool for collecting information and feedback. By carefully planning your form, customizing it to meet your needs, and analyzing the results, you can leverage google forms effectively in a variety of contexts. Having a clear plan will help you design a more effective form.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mugdha S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to use !!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms help us to customize the forms using the company logo which gives a good view to the forms.

What is your favorite aspect of this product?

Google forms offers multiple checkbox and mutliple answers which helps us to get a feedback correctly.

What do you dislike most about this product?

I have faced that support calls require payement from user and it is not free.

What recommendations would you give to someone considering this product?

It is a great Product for surveys and offers un,limited submissions

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Inspires Innovation

Most Popular Google Forms Comparisons

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