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Google Forms Logo Award Winner Product Badge
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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Anna A.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Easy to Use and Integrated with Google Workspace

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is an easy to use solution that is already fully integrated and included in Google Workspace for businesses. It contains most highly needed features for surveys and forms and is now more customizable through extensions and add-ons with third party integrations.

What is your favorite aspect of this product?

It's direct integration as part of the Google Workspace Suite.

What do you dislike most about this product?

It doesn't do a great job of data visualization and navigation some of the settings isn't super clear.

What recommendations would you give to someone considering this product?

If you already use Google Workspace and need a simple and easy to use form and survey tool, you've already got it!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Krishna G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Fantastic Product!!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Integration with Google Ecosystem, Ease of Use, Cost and Accessibility

What is your favorite aspect of this product?

Google Forms is its simplicity and ease of use. easy for both members of creators and respondents to navigate and interact with forms.

What do you dislike most about this product?

Limited Customization Options Limited Question Types Limited Analysis and Reporting Features

What recommendations would you give to someone considering this product?

Google Forms offers a variety of pre-built templates for surveys, quizzes, event registrations, feedback forms, and more. Take advantage of Google Forms' conditional logic feature to show or hide questions based on respondents' previous answers. This can help personalize the form experience and streamline the process for respondents.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Shivam G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Easy to use but needs improvement

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Ease of use

What is your favorite aspect of this product?

User friendly UI

What do you dislike most about this product?

Limited customization options

What recommendations would you give to someone considering this product?

Understand your requirement

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Client Friendly Policies

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