
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Anna A.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jul 2024
Easy to Use and Integrated with Google Workspace
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms is an easy to use solution that is already fully integrated and included in Google Workspace for businesses. It contains most highly needed features for surveys and forms and is now more customizable through extensions and add-ons with third party integrations.
What is your favorite aspect of this product?
It's direct integration as part of the Google Workspace Suite.
What do you dislike most about this product?
It doesn't do a great job of data visualization and navigation some of the settings isn't super clear.
What recommendations would you give to someone considering this product?
If you already use Google Workspace and need a simple and easy to use form and survey tool, you've already got it!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service

Krishna G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2024
Fantastic Product!!
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Integration with Google Ecosystem, Ease of Use, Cost and Accessibility
What is your favorite aspect of this product?
Google Forms is its simplicity and ease of use. easy for both members of creators and respondents to navigate and interact with forms.
What do you dislike most about this product?
Limited Customization Options Limited Question Types Limited Analysis and Reporting Features
What recommendations would you give to someone considering this product?
Google Forms offers a variety of pre-built templates for surveys, quizzes, event registrations, feedback forms, and more. Take advantage of Google Forms' conditional logic feature to show or hide questions based on respondents' previous answers. This can help personalize the form experience and streamline the process for respondents.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity

Shivam G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Easy to use but needs improvement
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Ease of use
What is your favorite aspect of this product?
User friendly UI
What do you dislike most about this product?
Limited customization options
What recommendations would you give to someone considering this product?
Understand your requirement
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Client Friendly Policies