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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 82

Mobility

84

Data Analysis and Survey Function

83

Security

83

State Transformation

82

Drag and Drop Design

82

Workflow Automation

82

Version Management

81

Electronic Signatures

81

Field Configuration and Customization

81

APIs and Integration

80

Vendor Capability Ratings

Average 82

Ease of Implementation

86

Business Value Created

84

Usability and Intuitiveness

84

Ease of Data Integration

83

Ease of IT Administration

82

Ease of Customization

82

Quality of Features

82

Availability and Quality of Training

82

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Google Forms Reviews

Imran A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Form submission and creation is so easy now.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google form is different than others just because it's a product of Google. You will get 3d party integration with it. Also as a google product, it's more secure.

What is your favorite aspect of this product?

I love it because you don't need to be an expert to use it and also it's user friendly. It's form creation is also good and easy.

What do you dislike most about this product?

If you want to do some advance task or form creation, then this may not be the perfect solution for you.

What recommendations would you give to someone considering this product?

It was totally a life changer for me. It saves me time to take user's personality, datas and many more. So you can start using it. It will be really beautiful.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Adarsh T.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy-to-use form for quick surveys.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Forms is secured and has a unique set of features that differentiate it from other similar products.

What is your favorite aspect of this product?

My favorite aspect is the option to upload the media file such as audio and pdf format files.

What do you dislike most about this product?

Sometimes the form does not load upon the link so the user gets frustrated.

What recommendations would you give to someone considering this product?

You definitely should consider this product to use it for some quick surveys and data analytics.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Mahesh C.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

It's Versatile and Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The forms are easily customizable, with basic but working designs. And the data can easily be checked while in Google Drive, as you can set it up in a way that it can store all answers on a Google Sheet. It's really amazing and practice.

What is your favorite aspect of this product?

The ease of use and minimalism means it is very quick and efficient to build quick forms.

What do you dislike most about this product?

The somewhat limited customization of the forms and integration with other external products.

What recommendations would you give to someone considering this product?

Simple to use and has all the features you need to get started with data collection.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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