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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Ravi S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Simple and Efficient Data Collection Tool

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms offers ease of use with its straightforward form creation and data collection process, unlike more complex survey tools.

What is your favorite aspect of this product?

The real-time response collection and automatic summarization save significant time in data processing.

What do you dislike most about this product?

Lacks some customization and advanced analytical features found in specialized survey platforms.

What recommendations would you give to someone considering this product?

Perfect for educators, researchers, and businesses needing a no-cost solution for quick surveys and feedback collection.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Effective Service

Cons

  • Less Efficient Service
  • Vendor Friendly Policies

Connie M.

  • Role: Human Resources
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Easy to use on my phone!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

I'm not sure

What is your favorite aspect of this product?

I love that I can use this product on my phone

What do you dislike most about this product?

There's nothing

What recommendations would you give to someone considering this product?

Definitely use this to obtain e-signatures.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Charanjeet S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Easy to use! Beautiful and easy User Interface

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms provides us fully customisable forms solution. Anyone can create own forms, add fields as many as we can. Different types of fields with the custom Labels can be created with simple clicks. There is no need to be technical, only we need a Google account. Also, we can save the responses for future use and link the responses to Google sheet, which we can use to search and explore the previously submitted records by users.

What is your favorite aspect of this product?

The Google forms is available for non technical as well as technical users. If any non-tech user wants to create forms for any requirement to capture the responses from their target audience, they can create forms with simple drag and drop and link them to the excel sheet. If technical persons wants to do some manipulation to data then they can use the macros and coding features of the google forms. So it is best for both.

What do you dislike most about this product?

No dislike about Google Forms in my opinion

What recommendations would you give to someone considering this product?

I will highly recommend Google forms to everyone looking to create survey forms, interviews, interactive forms, want response from users, want to collect some information from different people, want registrations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons

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