
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews

Aanchal A.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Jan 2025
Simple survey tool to use.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms is one of the few survey softwares with a mobile application , via which I can manage and partially customize my Google Forms. This is crucial to me, as I always love to continuously make changes to my surveys , during active survey campaigns without being hindered by my present location.
What is your favorite aspect of this product?
Form's support for multiple question format is an important reason why I am drawn to it for my professional surveys. Google Forms supports grid and linear survey question formats, which is important for me to be able to create survey forms that are visually appealing and dynamic enough, to catch the attention of my target respondents.
What do you dislike most about this product?
I am limited in terms of how much customization I can make to Google Form templates. Google Forms also does lack a question library like most standard survey software and platforms.
What recommendations would you give to someone considering this product?
For my job, Surveys are crucial to me being successful, as it allows me sample the opinions of potential customers and sales prospects in specific demographies . With Google Form, survey creation is as simple and as basic as surfing the internet.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Karthika s.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2025
very flexible
Likeliness to Recommend
What differentiates Google Forms from other similar products?
integration with other Google services like Google Sheets, Drive, and Calendar.
What is your favorite aspect of this product?
Ease of use and intuitive interface.
What do you dislike most about this product?
Limited customization options compared to some competitors.
What recommendations would you give to someone considering this product?
Ideal for simple surveys and data collection within the Google ecosystem.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Alioha I.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Jan 2025
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity