Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Forms won the following awards in the Online Forms category

Filter By

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Aanchal A.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Simple survey tool to use.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Forms is one of the few survey softwares with a mobile application , via which I can manage and partially customize my Google Forms. This is crucial to me, as I always love to continuously make changes to my surveys , during active survey campaigns without being hindered by my present location.

What is your favorite aspect of this product?

Form's support for multiple question format is an important reason why I am drawn to it for my professional surveys. Google Forms supports grid and linear survey question formats, which is important for me to be able to create survey forms that are visually appealing and dynamic enough, to catch the attention of my target respondents.

What do you dislike most about this product?

I am limited in terms of how much customization I can make to Google Form templates. Google Forms also does lack a question library like most standard survey software and platforms.

What recommendations would you give to someone considering this product?

For my job, Surveys are crucial to me being successful, as it allows me sample the opinions of potential customers and sales prospects in specific demographies . With Google Form, survey creation is as simple and as basic as surfing the internet.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Karthika s.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

very flexible

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

integration with other Google services like Google Sheets, Drive, and Calendar.

What is your favorite aspect of this product?

Ease of use and intuitive interface.

What do you dislike most about this product?

Limited customization options compared to some competitors.

What recommendations would you give to someone considering this product?

Ideal for simple surveys and data collection within the Google ecosystem.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alioha I.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Forms Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171