
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews

Tshinanne Angel M.
- Role: Industry Specific Role
- Industry: Banking
- Involvement: End User of Application
Submitted Jan 2025
Fantastic product
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It’s very relatable and efficient
What is your favorite aspect of this product?
It’s anonymous
What do you dislike most about this product?
There is nothing
What recommendations would you give to someone considering this product?
Use the product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Karan M.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Jan 2025
Simple, customization options and effective.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms is different from similar tools because of its intuitive design, which makes it available to non-technical users. Moreover, it's free and ideal for people or small groups seeking a low-cost alternative. The tool easily connects with Google Workspace apps like Sheets, Docs, and Drive to streamline data handling and collaborative efforts. Its real-time collaboration allows users to collaborate and edit the same form simultaneously, making it more of a teamwork application. Google Forms offers cross-device compatibility for any device with internet access, so flexibility and convenience are assured.
What is your favorite aspect of this product?
Google Forms' greatest aspect is how it works with other Google Workspace tools like Google Sheets and Drive. It is such a handy way to collect, organize, and analyze data. It allows collaborative real-time work by multiple users in a form, thereby enhancing teamwork and saving time on large projects. Furthermore, the simplicity involved in using the app and its presence across a multitude of devices does make it better.
What do you dislike most about this product?
Google Forms appears to me to have few options for customizing the design and layout of the forms. Yes, it offers some basic themes and color schemes, but not so much flexibility as to create really personalized or branded forms. This can be a great drawback in professional or business applications. Other sophisticated features like conditional logic and data visualization are also fairly rudimentary compared to other form-building tools requiring a level of complexity.
What recommendations would you give to someone considering this product?
For quick and straightforward surveys, polls, or data collection exercises, Google Forms would be highly useful. Its simple attitude makes it a perfect choice for those who are looking for a seamless way to integrate other Google Workspace tools into tasks, such as Sheets and Drive. You, however, may want to explore other tools or integrations if your needs involve advanced customization, integrated logic, or branded visuals on forms. To help narrow your choice further, it is important to define the requirements of your project to determine if Google Forms makes a good fit.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Inspires Innovation
Branko J.
- Role: Operations
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jan 2025
Great ease of use, effective results!
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It's simple, free, and integrates seamlessly with other Google tools.
What is your favorite aspect of this product?
It's easy to use and works well with other Google apps.
What do you dislike most about this product?
Limited customization options for form design and themes.
What recommendations would you give to someone considering this product?
Great for simple surveys or quizzes, but explore alternatives if you need advanced data-skewing features.
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Performance Enhancing
Cons
- Slower Product Innovation