
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Samuel N.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2025
Great product, and very easy to use!
Likeliness to Recommend
What differentiates Google Forms from other similar products?
I liked how it provides you with many customization options.
What is your favorite aspect of this product?
Very user friendly.
What do you dislike most about this product?
It might take a little dedication to learn how to use it if you haven't before.
What recommendations would you give to someone considering this product?
Definitely recommend it, as it will provide you with a lot of well gathered data.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity

KUNAL K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2025
Important software for making forms and surveys
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It provides amazing features with good security against cyber crime also it provides amazing features for creating survey polls and forums with accuracy.
What is your favorite aspect of this product?
The best part of this software is its easy to maintain and use creating multiple formus and survey without any hassle is amazing part of this software.
What do you dislike most about this product?
Nothing negative as of now
What recommendations would you give to someone considering this product?
It has better features with good security and have a good user interface also using this is simple and easy with a good accuracy.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Modupe A.
- Role: C-Level
- Industry: Retail
- Involvement: End User of Application
Submitted Jan 2025
Easy to setup, easy to use
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms has collaborative strength and personally, I have found this most helpful when utilizing Google Forms for data collection purposes, either as just an online form or for survey purposes. Being able to create Forms as a group is the biggest benefit that I get from Google Forms strong collaborative strength.
What is your favorite aspect of this product?
It is simple to setup for me. As far as online forms go, no other program comes even close to Google Forms, as regards how quickly I can setup a form for data collection purposes.
What do you dislike most about this product?
Google Forms has got very weak security . As a result of this, I am restricted in terms of the type of data I can use it to collect. I have always stayed away from using Google Forms to collect any type of sensitive data.
What recommendations would you give to someone considering this product?
Google Forms is a beautiful software program for collecting data and feedback, either as an online form or even as a mini survey software. I do however, not recommend it for collecting sensitive data .
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects