
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews

Seth S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2025
Google Forms is simple, powerful, and versatile.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Unlike many competitors, Google Forms offers unlimited responses and features at no cost, making it accessible to everyone.
What is your favorite aspect of this product?
My favorite aspect of Google Forms is its ease of use and accessibility. It allows anyone to create surveys, quizzes, and feedback forms effortlessly, without needing technical skills. The real-time response tracking and auto-generated analytics make data collection and analysis smooth. Plus, it's completely free with unlimited responses, making it one of the best form-building tools available.
What do you dislike most about this product?
One thing that could be improved in Google Forms is its lack of advanced reporting. While the built-in analytics are useful, they are fairly basic compared to more specialized form tools. For example, you can’t fully customize charts or create detailed reports directly within the platform. Additionally, design options are somewhat limited, so the forms often look simple and don’t offer much branding potential without external customizations
What recommendations would you give to someone considering this product?
Google Forms is perfect for basic surveys, feedback forms, and quizzes. If your needs are more complex, explore other tools, but Google Forms is great for quick and easy solutions.
Pros
- Effective Service
- Saves Time
- Fair
- Altruistic

Oluwatobi A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
Fantastic product, quick to use
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Its simplicity and ease of use and its ability to be integrated with other softwares
What is your favorite aspect of this product?
Its simplicity and ease of use.
What do you dislike most about this product?
No payment receival capability - we have to create our own full payment method and add to the Google forms.
What recommendations would you give to someone considering this product?
Go for it - if all you need is a survey or simple data collection capability.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Efficient Service

Taiwo A.
- Role: Operations
- Industry: Banking
- Involvement: Initial Implementation
Submitted Jan 2025
Affordable to access and user friendly
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It’s uniqueness and user friendly
What is your favorite aspect of this product?
Creating google form for the exact purpose of action and informations needed
What do you dislike most about this product?
No limitation as of present time
What recommendations would you give to someone considering this product?
Easy to access and a very good product to collect raw data
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Efficient Service