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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Faith O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Easy to use product

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It is completely free and user-friendly,

What is your favorite aspect of this product?

Its simplicity and ease of use, allowing anyone to quickly create surveys, quizzes, or feedback forms without technical skills.

What do you dislike most about this product?

It does not support file uploads for all users unless they sign in with a Google account

What recommendations would you give to someone considering this product?

If you're considering Google Forms, keep your questions clear and concise to improve response rates. Take advantage of Google Sheets integration for easy data analysis

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Priya P.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Google Forms Overview

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Its Free and easy-to-use form builder by Google.

What is your favorite aspect of this product?

It have User-friendly interface.

What do you dislike most about this product?

It have Limited design customization.

What recommendations would you give to someone considering this product?

Its Best for quick surveys, quizzes, and feedback collection.

Pros

  • Helps Innovate
  • Enables Productivity
  • Saves Time
  • Respectful

PREM C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Google Forms Overview

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It's Free and easily accessible with a Google account.

What is your favorite aspect of this product?

It have Simple, user-friendly interface.

What do you dislike most about this product?

It have Limited design customization compared to other form tools.

What recommendations would you give to someone considering this product?

Its Ideal for individuals, small businesses, or educational use due to ease of use and integration with Google Workspace.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Effective Service

Most Popular Google Forms Comparisons

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