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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Sharboj S.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Excellent cloud based forms.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It definitely differs from other similar products with its integration with Google Workspace, simplicity, ease of use, Limited customisation and collaboration features.

What is your favorite aspect of this product?

I like their uniqueness in user-friendly interfaces, completely free, real time collaboration, Google Sheets Integration and mobile friendly.

What do you dislike most about this product?

I dislike their limited design customization, lacks of advanced features, no offline mode, basic question types and limited security.

What recommendations would you give to someone considering this product?

I would definitely recommend you to check with your IT infrastructure and get the right premium plan accordingly.

Pros

  • Inspires Innovation
  • Caring
  • Client Friendly Policies
  • Generous Negotitation

Andrea R.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Fantastic products!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms helped me during my survey in creating online forms and providing me with the flexible questionnaires

What do you dislike most about this product?

I haven't got any problem with this software

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Nick M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is bes in providing surgery tools like online forms and questionnaires

What recommendations would you give to someone considering this product?

It is user-friendly interface and accessible features that are also flexible

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons

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