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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Nikhil V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Wonderful web based survey & forms tool

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

we are using this for collecting data from the employees within the organisation, It is very easy to create forms with in few mins. Responses are saved on google sheet that helps a lot in analysis. Lots in inbuilt templated and questionaire types. It is very secure and robust.

What is your favorite aspect of this product?

It is cloud based so that we can fill form from anywhere and anytime. Free version has lots of features that helps in improving productivity and scalability.

What do you dislike most about this product?

No doubt, solution is wonderful for gathering the information and data from the employees or clients.

What recommendations would you give to someone considering this product?

Good for startups as well as large business, Easy to navigate for all user, Try this out.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hermann G.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Perfect document editing tool

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms gives clear portal for creation of online surveys that enables my team to create simple engagement polls.

What is your favorite aspect of this product?

It has streamlined communication between our company and customers from robust engagement surveys that we have organized. It has simple user interface that lets the user to set and customize forms based on targeted audience.

What do you dislike most about this product?

Google Forms has suitable use cases that have enhanced effective creation of strategic surveys.

What recommendations would you give to someone considering this product?

It is easy to personalize google forms with images and favorable fonts. The cost of running Google Forms is suitable for different enterprise use cases.

Pros

  • Enables Productivity
  • Inspires Innovation
  • Saves Time
  • Respectful

Olayinka O.

  • Role: Sales Marketing
  • Industry: Electronics
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Feb 2025

Easy to use, smooth customisation

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy to use, customisation options and easy sharing

What is your favorite aspect of this product?

It's easier to share with Google forms for me

What do you dislike most about this product?

Has as boring look

What recommendations would you give to someone considering this product?

Easy to use with no cost and is integrated with the Google workspace

Pros

  • Helps Innovate
  • Performance Enhancing
  • Altruistic
  • Acts with Integrity

Most Popular Google Forms Comparisons

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