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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Ebenezer O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

The software is amazing

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms is easy to use

What is your favorite aspect of this product?

The product is user friendly

What do you dislike most about this product?

I love everything about the product

What recommendations would you give to someone considering this product?

This is a product every organization needs for seamless communication and collaboration

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vasantha R.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

Forms for Surveys and Basic Workflows

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Forms part of Gsuite Forms has an unique advantage of integrating all the applications of the google workspace co apps. The power of transforming the data into sheets cleaning it and further visualising the data in google data studio is a game changer in total. Forms has simple unclutter user interface and user design and simpler access makes it an strong enterprise application

What is your favorite aspect of this product?

Integration with Gsuite of applications that's the core component of the form it also facilitates easier customisation in the application

What do you dislike most about this product?

Its doesn't enable conditional branching and statement based branching of the questionnaire which is a major downisde given strong workflows cannot be built out of forms

What recommendations would you give to someone considering this product?

Condition based branching Form structure design and UI improvements Wider fonts and colour gradient changes make it suitable for NPS surveys and market/customer surveys Matrix based questioning addition AI Integration into forms Pre build surveys based on requirements

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Nirmala D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Effective online forms for everyone

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms stands out for easy to use for excellent form creations.

What is your favorite aspect of this product?

I really love as it does not have any response limits that is really great for everyone.

What do you dislike most about this product?

Nothing to dislike about it for now.

What recommendations would you give to someone considering this product?

If you going for a deep dive with Google forms that do integrate it with Google Sheets and other tools as well then it help you collect most of the data you need.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons

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