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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2025

Google forms is great

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Mads P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Connectivity is good.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

The ability to set form rules and get a complete control over the create forms is amazing

What is your favorite aspect of this product?

It seamlessly connect with Google Workspace and it's easy to navigate and sending invites to easy.

What do you dislike most about this product?

Google Forms is not mobile friendly

What recommendations would you give to someone considering this product?

Seamlessly integrates with calendars and other platforms for a successful form building

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Inspires Innovation

Abiodun S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Great for surveys

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

For me, what truly sets Google Forms apart is its effortless simplicity and deep integration with Google Workspace. I love how I can quickly create a form, share it instantly, and have all the responses neatly organized in Google Sheets without any extra effort. Unlike some other form builders that feel overwhelming, Google Forms keeps things clean and straightforward—perfect for quick surveys, event registrations, or feedback collection. While it may lack some advanced customization, it’s my go-to for anything that needs to be done fast and efficiently.

What is your favorite aspect of this product?

I personally love how effortless and intuitive Google Forms is. The ability to create, share, and collect responses in real time without any hassle makes it my go-to for surveys and feedback. Plus, its seamless integration with Google Sheets for automatic data organization is a huge time-saver!

What do you dislike most about this product?

What frustrates me most about Google Forms is the limited customization options. I sometimes wish I could have more design flexibility, advanced question types, and better conditional logic without needing third-party add-ons. It’s great for basic forms, but for more complex needs, it can feel a bit restrictive.

What recommendations would you give to someone considering this product?

If you need a simple, free, and efficient tool for surveys, quizzes, or data collection, Google Forms is a great choice. However, if you require advanced design customization, automation, or detailed analytics, you might want to explore third-party integrations or more feature-rich alternatives.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Caring

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