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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Ojo E.

  • Role: Finance
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Google form, the simplest, fastest & reliable form

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It syncs effortlessly with Google Sheets, Drive, and Gmail, making data collection and analysis super smooth for users already in the Google ecosystem Also, it is free to use and assessable to everyone It has good automatic process

What is your favorite aspect of this product?

The way responses flow instantly into a spreadsheet for live tracking and analysis is super efficient—no need to export data or worry about formatting

What do you dislike most about this product?

The way the customization is Limited

What recommendations would you give to someone considering this product?

One can use it for quick response for a survey It captures data from many different people It is not ideal for highly branded or interactive forms

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Marjorie S.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Faster form builder

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

Custom forms are totally free to build.

What is your favorite aspect of this product?

You can incorporate images and videos in forms and survey.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Maha B.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Very useful platform, but not unique

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

There is nothing really different about it, it is just really easy to use.

What is your favorite aspect of this product?

It is the main product of this type that is used so widespread and easy to learn.

What do you dislike most about this product?

No real improvement of features

What recommendations would you give to someone considering this product?

very easy to use.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Appreciates Incumbent Status

Cons

  • Slower Product Innovation
  • Commodity Features
  • Less Inspiring

Most Popular Google Forms Comparisons

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