
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews

Naveen Kumar C.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2025
It highlights the strengths Of Google Forms
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms distinguishes itself through its simplicity, ease of use, and seamless integration with Google Workspace, making it an accessible and user-friendly tool for basic data collection and survey needs. While it excels for simple forms, quizzes, and sign-up forms, it lacks the advanced features, customization, and analytics options found in more robust alternatives.
What is your favorite aspect of this product?
Ease of Use: Google Forms features a simple and intuitive interface, making it easy to create, edit, and share forms, even for users with limited technical skills. Cost-Effectiveness: Google Forms is completely free to use, offering a cost-saving solution for businesses and organizations of all sizes. Customization: Forms can be customized with various question types (multiple choice, open-ended, etc.), images, and themes to match specific needs and branding. Integration with Google Workspace: Google Forms seamlessly integrates with other Google apps, like Google Sheets, for data analysis and storage. Real-time Data Collection.
What do you dislike most about this product?
A common critique of Google Forms is its limited aesthetic customization and the sometimes less-than-professional appearance of questions, especially when used in business settings. Also, the mobile experience is often cited as subpar, and backup procedures can be inconvenient.
What recommendations would you give to someone considering this product?
Google Forms has an intuitive interface and form design tools that makes it easy to create anything from simple contact forms to multipage surveys with branching and multiple question types.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Temitope Justina T.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Apr 2025
The best in online forms creation amongst all.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The ease of use and various services it has. It's functionality is seamless with user friendly interface .
What is your favorite aspect of this product?
The forms have aesthetic designs and easy to read.
What do you dislike most about this product?
Nothing, highly recommend.
What recommendations would you give to someone considering this product?
Try out the form creation part, it creates best and easy to use forms.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Emmanuel O.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Apr 2025
Ease of use and acceptance by team
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Integration with Google applications
What is your favorite aspect of this product?
Simplicity
What do you dislike most about this product?
is its limited design customization and branding options,
What recommendations would you give to someone considering this product?
I will recommend this product to people
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing