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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

83

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Temitope Justina T.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

The best in online forms creation amongst all.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The ease of use and various services it has. It's functionality is seamless with user friendly interface .

What is your favorite aspect of this product?

The forms have aesthetic designs and easy to read.

What do you dislike most about this product?

Nothing, highly recommend.

What recommendations would you give to someone considering this product?

Try out the form creation part, it creates best and easy to use forms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Emmanuel O.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Ease of use and acceptance by team

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Integration with Google applications

What is your favorite aspect of this product?

Simplicity

What do you dislike most about this product?

is its limited design customization and branding options,

What recommendations would you give to someone considering this product?

I will recommend this product to people

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mohd R.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Fast, easy and reliable tool for Data Collection.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Form is very approachable, works in real time and connects easily to other Google tools, such as Sheets and Drive. Easy to build, share, and analyze the forms and surveys required no technical understanding. It is useful for personal and professional usage.

What is your favorite aspect of this product?

I love Google forms, especially how easily it synchronizes with Google Sheets to allow me to access well-organized sets of responses. It saves so much time and makes it very easy to analyze or manipulate the data. The fact that it is easy to use, and that there are many questions types and themes to choose from only enhances the appeal. Also, collaborating in real-time with others makes it convenient for my work as team project or collecting feedback from multiple participants is seamless.

What do you dislike most about this product?

What I dislike about Google Forms is that it can be limited when it comes to customization - especially when it comes to design. We can switch the theme, but the general appearance of the form is rather rudimentary and doesn't give you much room for making it impressive, There could be some more customization options available for the look and feel of the form.

What recommendations would you give to someone considering this product?

If you are considering Google Forms, I would recommend using it for simple surveys, feedbacks or event registrations. It is quick to set up and easy to share. However, if you need advanced customization or more sophisticated analytics, you should look into other tools. But for most everyday uses, Google Forms does the job perfectly.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

Most Popular Google Forms Comparisons

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