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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Bibek D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

a gem for fitness tracking.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

forms is handier than excel for logging workouts or wellness goals, with a free setup that’s easy to share. it’s my personal health journal.

What is your favorite aspect of this product?

i can create a daily form for reps, meals, or mood, with responses charting my progress in sheets. the mobile app lets me log on the go, no laptop needed. the short-answer fields capture quick notes like energy levels.

What do you dislike most about this product?

no native graphs in forms mean i rely on sheets for visual trends.

What recommendations would you give to someone considering this product?

for tracking fitness or habits, forms is a free, flexible tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Effective Service

Madison C.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Surveys and forms with Google security

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Free of cost and without any additional fees for users.

What is your favorite aspect of this product?

I really like the instant syncing with Google Sheets.

What do you dislike most about this product?

Nothing for us, but we can say anything about other users.

What recommendations would you give to someone considering this product?

If you want to run surveys for free and collect data from your audience or customers, then I recommend going with it because it is a free and advanced survey solution in the market.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Edward B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

I like Google Forms.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Very easy to use, allows for capture of sensitive information and generic information, great workflows, constantly innovating. The support team is very good at helping if there is a challenge on the conditional logic.

What is your favorite aspect of this product?

So easy to build a form very quickly, saves heaps of time with even basic automations and looks great.

What do you dislike most about this product?

No provided reports for surveys.

What recommendations would you give to someone considering this product?

Try the robust free version to see if it meets needs.

Pros

  • Saves Time
  • Transparent
  • Continually Improving Product
  • Effective Service

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