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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

83

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Ananda T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

ideal for hobby group polls.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

forms tops discord’s polls for small clubs, with better visuals and data tracking for free. it’s my pulse-checker for group interests.

What is your favorite aspect of this product?

i can use checkboxes for members to pick multiple workshop topics, capturing all preferences. the summary charts show vote breakdowns instantly, guiding decisions. sharing via a short url fits nicely in group chats.

What do you dislike most about this product?

no live response tracking, so i refresh manually to see new submissions.

What recommendations would you give to someone considering this product?

for hobby clubs or small groups, forms is a fun, free way to decide.

Pros

  • Transparent
  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity

Janie N.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Better Pricing Tool.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google forms stands out for its affordability meaning it offers fair prices and can be accessed to a wide range of users.

What is your favorite aspect of this product?

I can visualize data any time I feel like doing so and I also like the unique submission ID which is done automatically for each submission.

What do you dislike most about this product?

Poor submission of IDs when the internet is slow makes my work hard and frustrating

What recommendations would you give to someone considering this product?

It is extremely good and it's pricing is friendly.

Pros

  • Helps Innovate
  • Unique Features
  • Effective Service
  • Caring

Naveen Kumar C.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

It highlights the strengths Of Google Forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms distinguishes itself through its simplicity, ease of use, and seamless integration with Google Workspace, making it an accessible and user-friendly tool for basic data collection and survey needs. While it excels for simple forms, quizzes, and sign-up forms, it lacks the advanced features, customization, and analytics options found in more robust alternatives.

What is your favorite aspect of this product?

Ease of Use: Google Forms features a simple and intuitive interface, making it easy to create, edit, and share forms, even for users with limited technical skills. Cost-Effectiveness: Google Forms is completely free to use, offering a cost-saving solution for businesses and organizations of all sizes. Customization: Forms can be customized with various question types (multiple choice, open-ended, etc.), images, and themes to match specific needs and branding. Integration with Google Workspace: Google Forms seamlessly integrates with other Google apps, like Google Sheets, for data analysis and storage. Real-time Data Collection.

What do you dislike most about this product?

A common critique of Google Forms is its limited aesthetic customization and the sometimes less-than-professional appearance of questions, especially when used in business settings. Also, the mobile experience is often cited as subpar, and backup procedures can be inconvenient.

What recommendations would you give to someone considering this product?

Google Forms has an intuitive interface and form design tools that makes it easy to create anything from simple contact forms to multipage surveys with branching and multiple question types.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons

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