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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Greatgrace U.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Enhance your productivity with Google forms.

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

It is simple to use and I also like the way I can customise it. I also like the Aesthetics

What is your favorite aspect of this product?

Aesthetics

What do you dislike most about this product?

I do not dislike anything about Google forms

What recommendations would you give to someone considering this product?

It is very simple to use

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Priya P.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

quick for customer orders.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

forms is faster than wufoo for small business order collection, with no cost and instant sheet syncing. it’s my digital order pad.

What is your favorite aspect of this product?

i can use dropdowns for product options, keeping orders tidy and clear. the response receipts email customers a copy of their submission. the file upload lets them send logos for custom items.

What do you dislike most about this product?

no inventory tracking means i manually check stock after submissions.

What recommendations would you give to someone considering this product?

for small-scale orders, forms is quick and keeps things organized.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

kibazzi P.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Easy creation of online forms.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Best of all, Google forms has improved back-end features. The reporting functions and integrations have really made it very good from its competitors.It made it SUPER easy to design a form with the fields and lets them upload images when contacting.

What is your favorite aspect of this product?

Creating payment forms is a walkover.

What do you dislike most about this product?

There is no option for offline submission.

What recommendations would you give to someone considering this product?

Understand each customer's behavior.

Pros

  • Helps Innovate
  • Respectful
  • Over Delivered
  • Enables Productivity

Most Popular Google Forms Comparisons

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