
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Diana N.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted May 2025
The Ultimate free form builder
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It has a free pricing model with no usage limits
What is your favorite aspect of this product?
It has strong compatibility across desktop
What do you dislike most about this product?
It doesn't allow advanced branding
What recommendations would you give to someone considering this product?
Add conditional logic to tailor user experiences
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ishani D.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2025
Custom themes give your business a unique look.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The themes on forms are the best in Zoho for branded surveys. The colors and brands really stand out. It's where I work on my digital pro forms.
What is your favorite aspect of this product?
Themes let me use the colors of my business, which makes forms look good. For client polls, I can add logos, which builds trust.
What do you dislike most about this product?
There aren't many style choices, and you can't use your own fonts with the free plan.
What recommendations would you give to someone considering this product?
Form themes add a finished look to polls with a brand.
Pros
- Efficient Service
- Saves Time
- Friendly Negotiation
- Helps Innovate

Rene R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2025
Great for internal and external processes
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Easy integration with Google Workspaces and easy to use
What is your favorite aspect of this product?
Interface is great, also the live tracking of responses
What do you dislike most about this product?
Own design and branding is a bit limited
What recommendations would you give to someone considering this product?
If you need a quick and user friendly tool this is a great option
Pros
- Trustworthy
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Cons
- Vendor's Interest First