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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Diana N.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

The Ultimate free form builder

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

It has a free pricing model with no usage limits

What is your favorite aspect of this product?

It has strong compatibility across desktop

What do you dislike most about this product?

It doesn't allow advanced branding

What recommendations would you give to someone considering this product?

Add conditional logic to tailor user experiences

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ishani D.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Custom themes give your business a unique look.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The themes on forms are the best in Zoho for branded surveys. The colors and brands really stand out. It's where I work on my digital pro forms.

What is your favorite aspect of this product?

Themes let me use the colors of my business, which makes forms look good. For client polls, I can add logos, which builds trust.

What do you dislike most about this product?

There aren't many style choices, and you can't use your own fonts with the free plan.

What recommendations would you give to someone considering this product?

Form themes add a finished look to polls with a brand.

Pros

  • Efficient Service
  • Saves Time
  • Friendly Negotiation
  • Helps Innovate

Rene R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Great for internal and external processes

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy integration with Google Workspaces and easy to use

What is your favorite aspect of this product?

Interface is great, also the live tracking of responses

What do you dislike most about this product?

Own design and branding is a bit limited

What recommendations would you give to someone considering this product?

If you need a quick and user friendly tool this is a great option

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Cons

  • Vendor's Interest First

Most Popular Google Forms Comparisons

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