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Google Forms Logo Award Winner Product Badge
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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

SOLOMON G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

I like the working interface.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Form is straightforward and few steps are taken to start creating surveys and forms.

What is your favorite aspect of this product?

It is fully customizable with fully editable forms and survey templates

What do you dislike most about this product?

I like it to honesty because it ease.

What recommendations would you give to someone considering this product?

Google Form Surveys and forms are automatically saved and they can be extended and verse.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Olawale A.

  • Role: Student Academic
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Simple, Powerful, and Effective for Quick Surveys!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Responses go directly into Google Sheets in real time, You can share forms via Gmail, add to Google Docs, or embed in Google Sites. It is also perfect for teachers, schools, or teams already using Google Drive

What is your favorite aspect of this product?

The fact that you can record your data in google sheets without having to manual input them.

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

Right after making your form, click the green Sheets icon to send responses to a spreadsheet. This helps with sorting, filtering, and analyzing responses easily. Keep it under 10 questions for better engagement, especially for public surveys. Use Form Notifications so you can get email alerts for new responses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Blessing K.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

My Honest Review On Google Form

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

I love it's simplicity

What is your favorite aspect of this product?

The indentation feature....it's actually quite smart.

What do you dislike most about this product?

Nothing really...I absolutely love everything about it.

What recommendations would you give to someone considering this product?

Use the product and see for yourself

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons

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