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Google Forms Logo Award Winner Product Badge
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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Thomas I.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Response validation makes sure that the info is c

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Forms' validation is better than Wufoo's for error-free entries because it checks inputs like emails. It's my digital guardian for good info.

What is your favorite aspect of this product?

Validation forces the right formats, like "name@domain.com," so that junk items don't get in. For ratings, I can set groups of numbers, like "1–10."

What do you dislike most about this product?

The free plan doesn't let you make your own error messages, so warnings feel very standard.

What recommendations would you give to someone considering this product?

Forms' checking is a good choice for clean data.

Pros

  • Continually Improving Product
  • Efficient Service
  • Effective Service
  • Transparent

Boluwatife A.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Google forms does it all

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google forms feels very familiar and it is easy to nagivate

What is your favorite aspect of this product?

It improves my productivity

What do you dislike most about this product?

I dislike the limited option to personalize

What recommendations would you give to someone considering this product?

I would recommend checking out all the features, because it can all be useful in many aspects

Pros

  • Performance Enhancing
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Ankit S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2025

Effortless and Collaborative Form buildin Solution

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Forms sets itself apart with its ease of use, seamless integration with other Google Workspace tools like Sheets and Drive, and its real-time collaboration capabilities. These features make it an excellent choice for teams looking to gather and analyze data efficiently without a steep learning curve.

What is your favorite aspect of this product?

What I love most about Google Forms is how simple it is to create and share forms, even for non-technical users. The real-time collaboration feature is a standout, allowing team members to work together on a single form while instantly seeing updates and response data.

What do you dislike most about this product?

The primary downside of Google Forms is its limited design customization. While it’s functional and straightforward, there’s a lack of advanced styling options to match forms with specific branding needs. Adding more design flexibility would make it even better.

What recommendations would you give to someone considering this product?

If you’re considering Google Forms, I highly recommend it for its simplicity and reliability. It’s especially great for quick surveys, event registrations, or any task where data collection is needed. To maximize its potential, use it alongside Google Sheets for real-time data tracking and analysis.

Pros

  • Helps Innovate
  • Over Delivered
  • Continually Improving Product
  • Enables Productivity

Most Popular Google Forms Comparisons

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