
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Thomas I.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2025
Response validation makes sure that the info is c
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Forms' validation is better than Wufoo's for error-free entries because it checks inputs like emails. It's my digital guardian for good info.
What is your favorite aspect of this product?
Validation forces the right formats, like "name@domain.com," so that junk items don't get in. For ratings, I can set groups of numbers, like "1–10."
What do you dislike most about this product?
The free plan doesn't let you make your own error messages, so warnings feel very standard.
What recommendations would you give to someone considering this product?
Forms' checking is a good choice for clean data.
Pros
- Continually Improving Product
- Efficient Service
- Effective Service
- Transparent

Boluwatife A.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jun 2025
Google forms does it all
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google forms feels very familiar and it is easy to nagivate
What is your favorite aspect of this product?
It improves my productivity
What do you dislike most about this product?
I dislike the limited option to personalize
What recommendations would you give to someone considering this product?
I would recommend checking out all the features, because it can all be useful in many aspects
Pros
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
- Reliable

Ankit S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2025
Effortless and Collaborative Form buildin Solution
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms sets itself apart with its ease of use, seamless integration with other Google Workspace tools like Sheets and Drive, and its real-time collaboration capabilities. These features make it an excellent choice for teams looking to gather and analyze data efficiently without a steep learning curve.
What is your favorite aspect of this product?
What I love most about Google Forms is how simple it is to create and share forms, even for non-technical users. The real-time collaboration feature is a standout, allowing team members to work together on a single form while instantly seeing updates and response data.
What do you dislike most about this product?
The primary downside of Google Forms is its limited design customization. While it’s functional and straightforward, there’s a lack of advanced styling options to match forms with specific branding needs. Adding more design flexibility would make it even better.
What recommendations would you give to someone considering this product?
If you’re considering Google Forms, I highly recommend it for its simplicity and reliability. It’s especially great for quick surveys, event registrations, or any task where data collection is needed. To maximize its potential, use it alongside Google Sheets for real-time data tracking and analysis.
Pros
- Helps Innovate
- Over Delivered
- Continually Improving Product
- Enables Productivity