
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews

Serena O.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2025
Straightforward and simple to use.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
I rate this as the simplest to use survey making software. It is simple to navigate and its interface are clean . It can be used by most people without advanced programming skillset . Infact I believe that everyone who can browse the Internet comfortably, can conveniently utilize Google Forms for collecting feedback, through surveys.
What is your favorite aspect of this product?
I love the automatic compatibility which Forms has with other Google products like Google Drive and Google Sheets. As a result, responses to my surveys get automatically backed up to my Google Drive and get updated on my connected Google Sheets seamlessly.
What do you dislike most about this product?
Forms falls shot in the area of customization, in terms of font styling and conditional logic flows.
What recommendations would you give to someone considering this product?
The absence of data masking or advanced encryption makes Google Forms unideal for collecting data, that can be deemed sensitive.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Rohit K.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2025
A linear scale scores the answers
Likeliness to Recommend
What differentiates Google Forms from other similar products?
For ranking questions, forms' linear scale with sliders that show how people feel is better than Wufoo's. This is my digital gauge for getting comments.
What is your favorite aspect of this product?
Users can rate from 1 to 5 on clear, straight scales, such as "how was the event?" For nuance, I can set my own limits, like 0–10.
What do you dislike most about this product?
The free plan doesn't have any emoji scales, which makes it harder to make fun patterns.
What recommendations would you give to someone considering this product?
Forms' straight scale is a good way to rate things.
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Efficient Service

SHALOM N.
- Role: Industry Specific Role
- Industry: Media
- Involvement: End User of Application
Submitted Jun 2025
Reliable and Perfect for Everyday Data Collection
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It's completely free, even with advanced features like quizzes and basic logic.
What is your favorite aspect of this product?
You can build and share a form in minutes, and responses go straight into Google Sheets for instant analysis.
What do you dislike most about this product?
It has limited design customization options
What recommendations would you give to someone considering this product?
I recommend it for educators, small businesses, and anyone who wants a simple, free, and effective form builder
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy