
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Forms Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Forms.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews

linda D.
- Role: Finance
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Jul 2025
Clean and User-Friendly, but Could Use More Flexi
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms stands out for how easy it is to use and share, especially if you're already in the Google ecosystem. It's free, lightweight, and links seamlessly with Sheets for instant data tracking—no learning curve required.
What is your favorite aspect of this product?
I love how quick it is to create and share a form. Whether it’s a survey, feedback form, or RSVP, you can build something functional in minutes and instantly start collecting responses.
What do you dislike most about this product?
What I dislike most is the limited design flexibility. The forms all tend to look the same, and there’s not much room for customisation if you want something more visually engaging or branded.
What recommendations would you give to someone considering this product?
If you need a quick and easy way to collect information, especially for internal use, Google Forms is perfect. Just don’t expect fancy designs or advanced features. Keep it simple, and it works great.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Pious B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2025
Simple and Effective for Basic Surveys,
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms is simple to use, free with Google Workspace, and offers easy sharing and real-time response collection.
What is your favorite aspect of this product?
Its ease of creating and sharing surveys quickly.
What do you dislike most about this product?
Limited customization and design options.
What recommendations would you give to someone considering this product?
Use it for simple surveys and quick data collection, but consider other tools if you need advanced features.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy

Halimat O.
- Role: Industry Specific Role
- Industry: Energy
- Involvement: End User of Application
Submitted Jul 2025
Simple, Fast, and Great for Collecting Responses
Likeliness to Recommend
What differentiates Google Forms from other similar products?
What makes Google Forms different from other similar tools is how simple and fast it is to use. You can create a form, quiz, or survey in just a few minutes, and it automatically saves everything to your Google Drive.
What is your favorite aspect of this product?
My favourite aspect of Google Forms is how quick and easy it is to create and share forms or surveys. You can build something simple or detailed in just a few minutes, and the responses come in automatically, organized neatly in one place.
What do you dislike most about this product?
What I dislike most about Google Forms is the limited design and formatting options. You can’t change fonts, layout styles, or format text (like bold or italics) within questions or answers, which can make forms look plain or hard to highlight important parts.
What recommendations would you give to someone considering this product?
II would say, it's a great tool for creating surveys, quizzes, or data collection forms quickly and easily. It's especially helpful if you're already using other Google tools like Drive or Sheets, since everything connects smoothly.
Pros
- Performance Enhancing
- Trustworthy
- Respectful
- Transparent