
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
danai z.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jun 2025
excellent
Likeliness to Recommend
What differentiates Google Forms from other similar products?
google forms are user friendly
What is your favorite aspect of this product?
they are not difficult to implement and they cater for a large group of people at the same time
What do you dislike most about this product?
a bit costly than zoho forms which l was previously using
What recommendations would you give to someone considering this product?
they should implement them
Pros
- Caring
- Respectful
- Helps Innovate
- Continually Improving Product

Aifuwa I.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2025
Fast simple tool for data collection
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The feature to easily integrate with google sheets
What is your favorite aspect of this product?
Real time response tracking
What do you dislike most about this product?
No offline form support
What recommendations would you give to someone considering this product?
IT is erfect for quick survey or data collection
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
Cons
- Vendor's Interest First
- Less Friendly Negotiation

Olamiji B.
- Role: Industry Specific Role
- Industry: Media
- Involvement: End User of Application
Submitted Jul 2025
Survey made easy
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It's free and simple to use
What is your favorite aspect of this product?
It gives a real time response and statistics
What do you dislike most about this product?
Limited design function aside the header
What recommendations would you give to someone considering this product?
Best for quick survey and application forms
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Effective Service