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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

danai z.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2025

excellent

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

google forms are user friendly

What is your favorite aspect of this product?

they are not difficult to implement and they cater for a large group of people at the same time

What do you dislike most about this product?

a bit costly than zoho forms which l was previously using

What recommendations would you give to someone considering this product?

they should implement them

Pros

  • Caring
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Aifuwa I.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Fast simple tool for data collection

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The feature to easily integrate with google sheets

What is your favorite aspect of this product?

Real time response tracking

What do you dislike most about this product?

No offline form support

What recommendations would you give to someone considering this product?

IT is erfect for quick survey or data collection

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Cons

  • Vendor's Interest First
  • Less Friendly Negotiation

Olamiji B.

  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Survey made easy

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It's free and simple to use

What is your favorite aspect of this product?

It gives a real time response and statistics

What do you dislike most about this product?

Limited design function aside the header

What recommendations would you give to someone considering this product?

Best for quick survey and application forms

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Effective Service

Most Popular Google Forms Comparisons

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