
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Forms Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Forms.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Rasheeqa N.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Jul 2025
Templates help me get started
Likeliness to Recommend
What differentiates Google Forms from other similar products?
I'm an office manager and i have to create forms all the time for different things. I love the template gallery in google forms. There are templates for party invitations, t-shirt sign-ups, and job applications.
What is your favorite aspect of this product?
I don't have to start from a blank page. I can just pick a template that's close to what i need and then customize it. It saves me a lot of time and gives me good ideas for what questions to ask.
What do you dislike most about this product?
There are not that many templates. I'd love to see a much bigger library with more designs and for more specific use cases. After a while, you've seen them all.
What recommendations would you give to someone considering this product?
If you're not sure where to start, the template gallery is a great first stop.
Pros
- Reliable
- Performance Enhancing
- Respectful
- Fair
Cons
- Vendor's Interest First

Shruti V.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2025
add-ons for extra features.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
i use google forms a lot for my business, and sometimes i need it to do more. i use add-ons from the marketplace to add new features. for example, i have an add-on that sends a nicely formatted email to people after they fill out the form.
What is your favorite aspect of this product?
add-ons can make forms so much more powerful. they can connect to other services and automate tasks. it's a great way to extend the functionality.
What do you dislike most about this product?
the add-ons are made by third-party developers, so some of them can be buggy or might stop working. you have to be careful which ones you install and trust with your data.
What recommendations would you give to someone considering this product?
if you find yourself wishing forms could do something it can't, you should definitely check the add-on marketplace.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Jonathan P.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Jul 2025
Sharing a form is super easy
Likeliness to Recommend
What differentiates Google Forms from other similar products?
I'm a student in a group of 4. we had to create a survey and get 100 responses. google forms makes it so easy to share. you can get a short link, send it directly by email, or even get html code to put it on a website.
What is your favorite aspect of this product?
We just posted the link in our social media and sent it to all our friends. it was so simple to distribute and start getting responses right away.
What do you dislike most about this product?
I wish there were more built-in tools to help you get respondents. it just gives you a link, but you have to do all the work of finding people to fill it out.
What recommendations would you give to someone considering this product?
For students or anyone who just needs a simple way to get a survey out into the world, it couldn't be easier.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service