
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews

Vinod S.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2025
Collecting testimonials is so easy now
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Asking for testimonials via email feels awkward. Sending a form makes it more formal and easier for clients to answer on their own time.
What is your favorite aspect of this product?
I have a standard form i send to clients after a project is finished. It asks for their feedback and a testimonial. All the great feedback is collected in one place for me to use on my website.
What do you dislike most about this product?
I wish i could customize the thank you page more after someone submits the form.
What recommendations would you give to someone considering this product?
If you are a freelancer, use this to systematically collect client testimonials.
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Effective Service
Cons
- Less Generous

Shefali N.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2025
"From essay to survey"
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It is more reliable and trustworthy also a lot of features that save times and energy.
What is your favorite aspect of this product?
My favourite aspect is its wide range of templates and their use friendly interface.
What do you dislike most about this product?
For my opinion Google has to focus more on enhancing performance and efficiency with adding new features and customisation.
What recommendations would you give to someone considering this product?
It's good to use for day to day activities related to creating form or if you are doing some survery it helps to make different questionnaire with some unique features like automatically results change into Excel spreadsheet.👍
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Inspires Innovation

Oluwasanmi J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2025
Simple and Reliable, but Lacks Advanced Features
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms stands out by effortlessly connecting with tools like Google Sheets, Drive, and Gmail, enabling smooth data collection and collaboration.
What is your favorite aspect of this product?
It instantly syncs form responses to spreadsheets, making data analysis and tracking effortless.
What do you dislike most about this product?
I actually dislike the lack of advanced features like conditional logic, electronic signatures, and workflow automation.
What recommendations would you give to someone considering this product?
I recommend using Google Forms if you need a simple, free, and reliable tool for collecting data, conducting surveys, or managing basic registrations.
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Efficient Service