Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Forms won the following awards in the Online Forms category

Filter By

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Joseph S. O.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

"Share your opinion"

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The following reasons Makes Google forms different: 1. Easy integration with Google ecosystem 2. Collaboration: real-time collaboration with commenting features 3. Free: no additional cost included with Google account 4. Customisation: various themes, templates, and questions types 5. Real-time: automatic response collection and analysis. 6. Security: robust security features including authentication and date encryption.

What is your favorite aspect of this product?

One outstanding aspect of the Google forms is that it does not come at additional cost. It's free.

What do you dislike most about this product?

Not sure of any.

What recommendations would you give to someone considering this product?

I highly recommend that intending users should go for it, it offers a lot of benefits with increasing cost.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Franklin O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Efficiency

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It's simplicity and user friendly to setup and access

What is your favorite aspect of this product?

The option of conditional rendering

What do you dislike most about this product?

Sometimes it can be a bit of a hassle to create toggle options such as multiple choices or short answers. Perhaps keeping it simpler is a better option

What recommendations would you give to someone considering this product?

I would always recommend google

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Effective Service

Rushikesh D.

  • Role: Finance
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2025

Best application for tracking and taking records

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It has better user interface.

What is your favorite aspect of this product?

most of the good feature are free and easy to use.

What do you dislike most about this product?

Nothing everything is fine

What recommendations would you give to someone considering this product?

Person should take training before using this as it has many features to explore.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Forms Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171