
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Vikas B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2025
collecting files with the file upload question
Likeliness to Recommend
What differentiates Google Forms from other similar products?
i organized a small online conference. i needed to collect the presentation slides from all 12 of our speakers. i made a google form with a "file upload" question.
What is your favorite aspect of this product?
it was so easy. the speakers could just upload their powerpoint file directly to my form. all the files were automatically organized into a folder in my google drive. it saved me so much time chasing people over email.
What do you dislike most about this product?
the total size limit of all uploaded files can be a problem. if you have a lot of people uploading big files, you can run out of space on the form quickly.
What recommendations would you give to someone considering this product?
if you ever need to collect files from a group of people, this is the most organized way to do it.
Pros
- Helps Innovate
- Continually Improving Product
- Over Delivered
- Reliable
Cons
- Less Inspiring
- Wastes Time

Michael B.
- Role: Finance
- Industry: Apparel
- Involvement: End User of Application
Submitted Aug 2025
Real insights and feedback from customers.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
We use this tool when we want to get exact feedback from our clients regarding our products. We create customer satisfaction surveys to collect data hence able to make data-driven decisions.
What is your favorite aspect of this product?
Completely free while using Google account. Intuitive interface, drag-and-drop.
What do you dislike most about this product?
Its a free and easy-to-use tool. No dislike.
What recommendations would you give to someone considering this product?
If you need a tool that will get you honest feedback about your business products from your customers consider Google Forms.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity

Aishwarya S.
- Role: Industry Specific Role
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jul 2025
Effortless Data Collection with Great Integration
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms stands out due to its seamless integration with Google Workspace, zero cost, ease of use, and real-time collaboration through Google Sheets. It’s ideal for fast deployment, especially for professionals who don’t need complex form logic or heavy branding.
What is your favorite aspect of this product?
Its simplicity and time-saving workflow. I can build, deploy, and analyze forms within minutes. Real-time data sync with Google Sheets is extremely valuable for survey analysis.
What do you dislike most about this product?
The limited conditional logic, lack of deep customization, and absence of advanced reporting features reduce its suitability for complex research or enterprise-grade surveys.
What recommendations would you give to someone considering this product?
If you need a lightweight, intuitive, and free tool for quick surveys, Google Forms is a strong choice. For deeper survey logic or design flexibility, pair it with other analytics tools or consider alternatives like Typeform or Zoho Survey.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing