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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Lekshmi M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Aug 2025

Simple and trustworthy one

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It's ease of use and realibilty is the main factor for its attraction.Even a layman can do survey and do research by the help of Google form

What is your favorite aspect of this product?

Google forms is easy to use and implement,it saves a lot of time for us and help in more productivity.

What do you dislike most about this product?

One negative aspect of Google forms is its file upload restriction and limited customisation.

What recommendations would you give to someone considering this product?

Go for Google forms if you really want to save time , easy implementation and greater productivity.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Rafael Z.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

All kinds of forms can be built.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is so simple and ensures streamlined workflows.

What is your favorite aspect of this product?

Zero downtime with survivability option for any deployment. Google Form ensures that custom forms are created safe and available for use.

What do you dislike most about this product?

Google Forms is always available.

What recommendations would you give to someone considering this product?

Google Forms templates are simple to edit and add on custom fields.

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Saves Time

Ranu B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

embedding on my website was easy.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

i have a simple wordpress website for my life coaching business. i wanted to add a contact form. i created one in google forms and it gave me some html code to embed.

What is your favorite aspect of this product?

i just copied and pasted that code into my website, and the form appeared perfectly. it was so easy. i didn't have to install a complicated wordpress plugin.

What do you dislike most about this product?

the embedded form doesn't always look great. it's in a box (an iframe) and sometimes it has a scrollbar that looks a bit ugly. it doesn't blend in perfectly with my website's design.

What recommendations would you give to someone considering this product?

if you want to add a simple form to your website without any hassle, this is a great way to do it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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