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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

sanchit m.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Google's free online Docs Editors suite

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Free and Web-Based, Versatile Use.

What is your favorite aspect of this product?

Customization, Collaboration

What do you dislike most about this product?

limited design customization and branding options

What recommendations would you give to someone considering this product?

Google Ecosystem Requirement

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Tyrell F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Google Forms: A quick response collector!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms stands out because it’s free, simple to use, and works easily with Google Sheets to organize responses automatically. You can create and share forms quickly, and collaborate in real time without needing any extra setup.

What is your favorite aspect of this product?

I can quickly create and share a form, and then see all the responses neatly organized in Google Sheets without any extra effort.

What do you dislike most about this product?

What I dislike about Google Forms is that the design and customization options are quite limited compared to other survey tools.

What recommendations would you give to someone considering this product?

I’d recommend Google Forms if you need a quick, free, and reliable way to collect information or feedback. For more advanced design or analytics, pair it with Google Sheets or consider specialized survey tools.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Saves Time

Ashish M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2025

Best free Form Collecting Service

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is free, highly customizable, as its part of Google Ecosystem , it can be integrated with lot of other google products using Add Ons.

What is your favorite aspect of this product?

It is very simple to create new forms and share with people.

What do you dislike most about this product?

nothing as such but they should add more themes.

What recommendations would you give to someone considering this product?

if you are looking for a simple and reliable form collect tool, then you can definately check Google forms, other alternatives are formspree but it has free tier limit

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Most Popular Google Forms Comparisons

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